How do I know which size to order?
We offer dresses in US women’s sizes 12 – 30 and all of our gowns measure approximately 59” from shoulder to hem.
Our Sizing Chart gives more information on our dress sizes and also explains how to take your own measurements before placing an order
Can you custom make a gown for me?
Although we have a wide selection of ready to wear gowns, we are not able to make custom designs or sizes.
Do I have to pay sales tax?
Sales tax will not be added to any orders shipped outside of California. An 9.25% sales tax is due on orders shipped to California.
How much does shipping cost and how soon will I receive my dress?
We offer the following shipping options:
UPS Ground Delivery (4-8 business days) $20
UPS 2-Business Day Delivery $30
UPS Next Business Day Delivery $40
UPS North America (Canada, Mexico, Alaska, Hawaii) $30
UPS World Express Delivery $50
The above charges are for one item orders only and additional charges may apply if multiple items are ordered. We make all attempts to ship orders the following weekday, but if you are concerned about a delivery date, give us a call at 1 888 665 7087 (U.S) or 773-665-7087 (International).
As soon as your order has shipped, you will be emailed a UPS tracking code which can be entered into ups.com to track the progress of your package.
How can I contact AnnaBrooks.com?
Email: custserv@annabrooks.com
Phone: 1 888 665 7087 (U.S) or 773-665-7087 (International).
Our mailing address is:
AnnaBrooks.com
1001 Bayhill Drive, Suite 2020
San Bruno,
CA, 94066
Can I order by phone?
The easiest way to order is on our website, but if you would prefer to place an order by phone please call us at 1 888 665 7087 (U.S) or 773-665-7087 (International).
Is it safe to use my credit card online?
Yes – protecting your information is our top priority. Our online ordering system sends your order to us using transaction technology that is highly secure. It allows your order to be sent as encrypted code directly to our merchant bank processor.
What are my payment options?
AnnaBrooks.com accepts payment by Visa, Mastercard, Discover or American Express. Your purchase with us will be marked on your credit card statement as “Glazebrook Group Formal Wear”